Bridgewater Home Care is seeking a Full-Time Care Administrator based in Watford.
Our company's vision is to enable those who are less capable to lead happy and satisfying lives in their own homes. Our goal is to dominate the market and provide the best reliable care.
We view home as a location that gives familiarity, comfort, and security, and we think everyone should be able to choose to remain in their current residence. As a result, we have made the decision to extend our commitment to providing for our clients' needs to their homes, where they feel most comfortable.
You’ll be part of a passionate team focused on delivering high standards of care and making a real difference to the lives of our clients. We offer:
- Competitive pay and benefits package
- Opportunities for career progression and ongoing training
- Monday - Friday 09:00 - 17:00
- Supportive and inclusive team environment
- A chance to work for a growing company with a shared vision of health and wellbeing.
Care Professional Academy Rewards include:
- Hertfordshire based Rewards
- Student Discount Packages
- Access to a Student Card - usually exclusive to university students!
- Care Professional Rewards: Discount codes, cashback and savings on over 800 UK retailers including Sainsbury’s, Argos, Boots, Marks & Spencer, Tesco, John Lewis/Waitrose, Apple, Pizza Hut and many more.
- Discounts on travel including bus ticket discounts, reduced servicing, and car leasing.
Duties may include, but are not limited to:
- Answering incoming calls professionally and knowledgeably.
- Fielding new client enquiries, collecting relevant data, and passing it to the care manager.
- Supporting the operational team with administrative duties.
- Assisting with recruitment, including reference calls and HR documentation.
- Scheduling and organising carer training, QA checks, and service reviews.
- Maintaining accurate client and care records in the CMS.
- Communicating client and carer concerns to the line manager.
- Performing on-call duties every 4 weeks.
