Job Detail

We have four values that express and represent our shared understanding of the principles that are important to us as an organisation. Developed in partnership with our staff, customers, and their families and carers, they set out the things we aspire to be as an organisation and that underpin everything we do.

• Sleep ins are payed at £30.24

 Being Looked After

• HealthShield - health cash plan
• Occupational sick pay (following successful probation)
• Employee Assistance Help Line - First Assist Services

• offers telephone counselling, lifestyle, health and legal assistance and can refer you on to services
• Eyecare Voucher

Being Valued

• Employee discount scheme
• Quarterly Staff Recognition Scheme
• Flexible Annual Leave

Being Developed

• Professional Qualification and Development Sponsorship (criteria apply)
• Other learning and development opportunity's
• Secondments as advertised internally, across all areas of Look Ahead
• Potential in Hertfordshire services to work across service and develop to a more senior role

Other Benefits

• Ride to Work Scheme
• Social Housing Pension Scheme (SHPS)

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

Your role will include:

• Supporting the customer in their preferred activities, introducing them to new ones, and developing their independent living skills.
• Enabling the customer to maintain relationships and meet new people with shared interests.
• Communicating with the customer in a person-centred way and helping them express their wants and needs.
• Managing the customer’s anxieties and frustrations using Positive Behaviour Support and Autism-specific approaches.
• Collating behavioural data and essential paperwork for analysis within our local management structure.
• Driving the customer to activities using their vehicle, in rotation with the wider team.
• Liaising with family members and other key stakeholders including social work, psychology, and commissioning teams.
• Participating in team meetings/reviews, support planning, risk management, and the general development of the service while acting in accordance with the policies and procedures of Look Ahead Care & Support.

• Enjoys social interaction and encourages customer involvement in local activities.
• Exudes a warm, friendly presence and prefers working as part of a team.
• Calm and resilient, does not let emotion obscure judgement.
• Practical and logical, naturally well organised.
• Thrives on change and enjoys dynamic diverse environments.
• Confident with high self-esteem, respectful and articulate in communication.
• Motivated towards excellence and improvement of personal performance.
• Copes positively with challenging and diverse behaviour.

For those with no experience, a BANK / 0-Hour Contract is available.

Essential qualifications include NVQ Level 2 or equivalent, a minimum of 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities, a driving licence, experience of facilitating creative activities for vulnerable adults.