Job Detail

SureCare Hertfordshire is a dedicated domiciliary care provider serving the Hertfordshire area, where we focus on delivering personalised care services that make a real difference in people's lives. We pride ourselves on having care at the heart of every decision we make, ensuring that our clients receive the highest quality support in the comfort of their own homes.

This role exists because our company is experiencing significant growth, and we are seeking to bring on board a new team member who shares our principles and values. As we expand, it is crucial to us that we continue to provide exceptional care, and we're looking for someone who is equally passionate about making a positive impact in the lives of those we serve.

• Paid annual leave (28 days per annum)
• Enhanced pay on Bank Holidays
• Company Pension scheme
• Company funded DBS.
• Refer a friend scheme (up to £200).
• Employee mentoring programme
• Sick pay
• Mileage claimed at 45p per mile via HMRC for the first 10,000 miles
• Funded study for NVQ Level 2 & 3 Apprenticeship. Support with further levels available. (subject to criteria)
• Blue Light Card Discount– Discounts exclusive to blue light workers from many high street stores.
• Full PPE which includes: hand sanitiser, face coverings, gloves, and aprons
• Never work on your birthday

Here's an overview of what you can expect to be doing each day:

Overseeing and Supporting Care Workers:

• Supervise and support care workers, conduct spot checks and ensure care plans are followed. Train and mentor new staff.

 Client Visits and Care Assessments:

• Oversee personal care services.Provide companionship and check on clients’ well-being. Conduct care assessments and update care plans.

 Safeguarding and Compliance:

• Ensure safeguarding policies are followed. Maintain compliance with legal and regulatory standards. Keep accurate records and report concerns.

Commmunication and Coordination:

• Liaise with clients’ families and address concerns. Coordinate care team schedules and tasks. Regularly review and update care plans.

 Problem-Solving and Adaptability:

• Address unexpected challenges and emergencies. Stay calm and adapt quickly.

 Promoting a Positive Work Environment:

• Foster teamwork and support team morale. Recognize and encourage hard work. 

Here’s what we expect from members of our team:

• Experience in care (2 Years+) preferrably in a supervisory role. 
• A care qualification equivalent to NVQ Level 2 or higher.
• Valid driver’s license and access to a vehicle.
• Flexibility in working hours.
• Empathy, understanding, patience, and kindness. Prioritize clients’ well-being and dignity.
• Client-centered approach. Integrity, reliability, and high standards of care.
• Clear, compassionate communication with clients, families, and team. Team collaboration and support.
• Lead by example, take initiative, and make informed decisions. Detail-oriented in managing care plans and compliance.
• Eager to learn, grow, and improve skills. Embrace company growth and adapt to changes.

If you share our passion for providing high-quality care and meet these requirements, we would love to hear from you. Together, we can continue to make a meaningful impact on the lives of those we care for in Hertfordshire.